I have a Hoover windtunnel and have replaced both belts (agitator & drive belt). The brush still will not spin ,(the agitator belt (thin belt ) is still loose. Would a new brush help or is there some other problem? - Mike
Thanks for the question.
There could actually be a few problems if your brush is still not spinning after replacing both belts. First, the V-belt (thin belt) Part Number 38528034, is going to be loose while the vacuum cleaner is in the upright posistion. The V-belt only tightens when you release the handle assembly, and the handle pulls back. If you are looking at the V-belt while the vacuum is in the upright setting, the belt will be loose.
Now for the reason that your brush is not spinning maybe caused by the Rug / Bare Floor Switch has broken. You can try changing the Rug / Floor setting to carpets while it''s in the upright posistion. If the vacuum is still not working when changing the knob to carpet setting, then the Rug Floor knob will need to be replaced. (Item #4 on page 5/9 on attached part diagram)
There is also the pulley inside of the vacuum cleaner that the V-belt is actually riding against. If the pulley is broken or worn out, then this could also cause the brush not to spin. The pulley is item # 13 on page 5 of the diagram.
Please feel free to send us an email if you have any questions or concerns.
answered Mar 25 '11 at 12:33